Privacy & Cookie Policy

City Asset Management Plc treats your privacy very seriously and we will ensure your personal data is kept confidential and stored securely.  Our privacy policy is designed to reassure you we treat your personal information with care and that we also comply with all applicable UK data protection legislation.  We will never sell or trade your personal information to an outside Company.

How do we use your personal information?

To provide our service to you we will need to hold personal information about you which can be held in physical or electrical form.  You agree that we may process, transfer and disclose your personal information for the following purposes:

  • Providing you with services – This may include us making data available to our agents for the purpose or executing orders, settlement of any resulting transaction, holding investments and money for you or any other related purpose. You agree that this may include transmitting data to third parties including our nominees and agents who may be outside the European Economic Area should you ask us to execute an order relating to an overseas investment and that this information may not be subject to the same level of protection.
  • Verifying your identity – This is so that we can comply with the regulations around fraud, money-laundering and terrorist financing.
  • Complying with any applicable laws and regulation – This covers issues such as contractual obligations, a court order, a regulatory requirement by the Financial Conduct Authority, a request by HMRC, or another body or organisation.
  • Providing you with information about our services and providing you with information about our services via mail, telephone or other means.

Access to the data we hold about you

You have the right to request the personal information that we hold about you and to obtain a copy of this information, or if you have any queries, please write to the following address:

The Data Protection Officer
City Asset Management Plc
7 Bishopsgate
London
EC2N 3AR

We will provide the information to you within 40 days and may charge you the statutory rate of £10.

The Information Commissioner’s Office is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. They can be contacted via this site  

Cookies

A cookie is a small file of alphanumeric characters that is downloaded to your computer’s hard drive via your web browser, that enables the website you are accessing to recognise your device. They are widely used to help aid website efficiency as well as provide information to the website owners.

Our website currently uses cookies for two reasons.  First, to improve your personal user experience and secondly to understand how our website is being used.  Most modern browsers allow you to decide whether to accept cookies, and how long to keep them, but if you reject cookies it may impair some of the functionality of this website. We undertake not to abuse the personal identification aspect of cookies.

This website is built on the Squarespace platform. Squarespace may use cookies which are necessary for the proper operation of their system, and to track the usage of this website in order to provide statistics to help the site owners understand how the site is being used – and ultimately provide an improved user experience. These statistics do not include your personal details or any other information that identifies you. 

Our website also uses Google Analytics which are cookies designed to collect information on how visitors use our site. The cookies collect information in an anonymous form. For more information visit Google’s privacy overview.

You can opt out of being tracked by Google Analytics across all websites here

How we use cookies

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could improve.  Google Analytics stores information about what pages are viewed, how long users are on the site, how they got here and what they have click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data and Google's privacy policy is available here

The following cookies are used by Google Analytics:

 

Name: _utma

Typical Content: randomly generated number

Expires: 2 years

Name:_utmb

Typical Content: randomly generated number

Expires: 30 minutes

 
 

Name:_utmc

Typical Content: randomly generated number

Expires: when you close your browser

Name:_utmx

Typical Content: randomly generated number

Expires: 2 years

 

Our site may, in future, allow us to provide you with options to improve your visit by remembering information you put into a form for example. Our site may also use Javascript and if so it will identify if your browser has Javascript enabled and set a cookie for the duration of your visit.

Name: Has_js

Typical Content: randomly generated number

Expires: When you close your browser

Our site also checks to see if you are using a browser on a mobile device so that we can provide you with a version of the site that is easier to use on a smaller screen.  The site then sets a cookie so that every page is then delivered in the mobile version.

Name: Mobileplugin group

Typical Content: randomly generated number

Expires: When you close your browser

For more information on cookies, including how to manage and delete can be found here  

Third party websites

On this website we may provide links to other third party websites.  You need to be aware that we have no control over third party websites and your data will be subject to the privacy policies of those sites 

Changes to privacy policy

We regularly review our privacy policy and may change it without notice. This policy was last updated during February 2018.