Patsy is the head of our CIS team, and uses her communication, planning and organisational skills to work closely with all the different teams within City Asset Management and deliver an excellent service to our clients. She joined the firm in 2009 and has over 30 years’ industry experience, including as a Personal Assistant / Administrator at Richfield’s Firth and Nationwide Building Society. Patsy is a member of the Chartered Insurance Institute (CII) and holds the CII Level 3 in Investment Operations. She enjoys sewing, gardening and baking in her spare time, as well as volunteering her time at church. Patsy’s biggest achievement to date is learning to swim just before the lockdown in 2020.

Sean is an experienced and dedicated Client and Investment Manager support administrator, who joined City Asset Management in 2006. He has over 26 years’ experience working in financial services, including as sales support for a financial adviser firm. Sean holds a number of professional qualifications, including CF3 (Financial Protection), CF4 (Retirement Planning) and FPC1 (Financial Services and their Regulations. Outside of the office, Sean enjoys swimming, watching sport and spending time with his family.

Kelly joined City Asset Management in April 2000. She uses her extensive experience and diligence to oversee our fees and advisers’ fees. Her other duties include assisting the team with client reporting and ISA reporting. Kelly holds the Securities & Investment Institute Level 3 Certificate in Investment Administration, has levels 1, 2 and 3 in the Financial Planning Certificate and has levels 1 and 2 in Pitman book-keeping and accounts. Outside of work, Kelly enjoys spending time with her family.

Danny is an experienced investment administrator, who supports our clients and his colleagues with integrity as part of our CIS team. He joined City Asset Management in 2021, bringing over 8 years experience, including as Investment Administrator at Hawksmoor Investment Management. In his spare time, Danny enjoys watching films and TV series, listening to music and playing pool.

Ben joined CAM in 2022 as a Client Services Administrator, bringing 5 years’ worth of experience, including most recently at Bradbury Hamilton. He assists in onboarding and supporting CAM’s clients and strives to provide each client with the highest level of service possible. Outside of work, Ben enjoys supporting Arsenal FC (particularly when they win), playing video games and watching movies.

Ethan is a Client Services Administrator with eight years’ experience in financial services. He joined City Asset Management in October 2026, having previously worked at Evelyn Partners. As a key point of contact for clients, Ethan assists with day-to-day enquiries and administrative requests, ensuring they receive a high standard of service and support. Outside work, Ethan enjoys playing and watching football, running and spending time with friends and family. He is a keen Crystal Palace supporter.