Keeping Your Assets Safe

We want you to feel confident that your assets are safe with us.

At all times, we prioritise the security of your investments and we follow a detailed set of rules set out by our regulator, the Financial Conduct Authority (the ‘FCA’). Our culture focuses on our clients, and we would never put the safety of your portfolio at risk.

The FCA has set out regulations that apply to everyone in the finance industry who is handling clients’ money or assets. These regulations are known as the CASS rules. These hold us to stringent standards and daily accounting and reporting requirements.

We do not hold client money; this is held by our custodian, Third Platform Services Limited, part of the Nucleus financial group, and fully regulated by the FCA, holding nearly £8 billion in client assets. We confirm that our clients’ assets are held by Third in segregated accounts separate and distinct from both our, and Third Platform Services Limited’s, own assets.

We have daily interactions with Third Financial and conduct vigorous reviews and audits of their work. Third Financial can, itself, use third party custodians. When it does, Third Financial will fully assess a third party’s performance and ensure that they meet the FCA’s required standards. In the UK, your cash will be held across several different major banks, identified and monitored by Third Financial who will ensure that all administration is handled correctly. Again, this is subject to full regulation. Your assets are held in designated client accounts and, in the unlikely event of CAM or Third Financial becoming insolvent, our creditors would have no right to access them.

You are also supported by the Financial Services Compensation Scheme (the ‘FSCS’). This service is intended to provide help to investors when the provider they have used is unable to meets its obligations. The FSCS provides protection up to a maximum of £85,000. More information regarding this scheme is available at www.fscs.org.uk. Where the provider is based outside of the UK, a separate but similarly robust compensation regime will apply. In the EU, investors are entitled to €100,000 under the Deposit Guarantee Scheme.

Finally, we have comprehensive insurance to cover our employees and services. We are proud that it has never been necessary for us to make an insurance claim in over 35 years of business.