CAM Customer Satisfaction Survey Prize Draw

Terms and Conditions

Our customer satisfaction survey can be completed by any of our clients, and the information you provide will help us understand what we do well, and what we can do to improve our service.

To say thank you for your time, all entries which are accompanied with a valid email address will be entered into a prize draw to win a Fortnum and Mason Hamper. We have also committed to donate £5 to one of our chosen charities for every completed survey.

The prize draw will close on 31 July 2024.

  1. By entering the prize draw, you are agreeing to these prize draw terms and conditions.

  2. The prize draw is being run by City Asset Management Plc (‘CAM’).

  3. You must be aged 18 or over and resident in the UK in order to be eligible for the prize draw.

  4. In entering the prize draw, you confirm that you are eligible to do so and eligible to claim any prize you may win.

  5. A maximum of 1 entry per individual is permitted.

  6. The prize draw is free to enter.

  7. All entries must be received by midnight on 31 July 2024 in order to be eligible. Any entries received after then will not be included in the draw.

  8. CAM will not accept responsibility if you provide incorrect or incomplete contact details.

  9. The prize will be a Fortnum and Mason’s Hamper, delivered to a valid UK address. Our use of particular brands as prizes does not imply any affiliation with or endorsement of such brands.

  10. The winner will be drawn at random.

  11. The prize is non-exchangeable, non-transferable and no cash alternatives will be offered.

  12. We reserve the right to substitute the prize with another prize of equal or higher value if circumstances beyond our control make it necessary to do so.

  13. The decision of CAM regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

  14. The winner will be notified after the 31 July 2024 via the email provided on the survey.

  15. CAM will attempt to contact the winner by email 2 times. If the winner does not respond to the emails notifying them of their win within 14 days of the second email, they will lose their right to that prize and CAM reserves the right to choose and notify a new winner.

  16. You consent to any personal information you provide in entering the prize draw being used by CAM for the purposes of administering the prize draw, and for those purposes as defined within our privacy notice.

  17. The winner agrees to the release of their first name to any other prize draw participants if requested via CAM.

  18. CAM does not accept any liability for any damage, loss, injury or disappointment suffered by any entrants as a result of either participating in the prize draw or being selected for a prize.

  19. CAM reserves the right to cancel the prize draw or amend these terms and conditions at any time, without prior notice.

  20. The prize draw and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.